AI Credits Explained: Fair, transparent, and built for flexibility

TL;DR:

• AI Credits arrive in November 2025
• They apply automatically to all plans, with generous included limits
• You’ll gain clearer insight and control over how you use AI
• Optional credit packs make scaling simple
• And you’ll soon have a choice between OpenAI and Gemini

Our goal is simple: to give you the best tools for building content experiences — powered by AI that’s transparent, flexible, and fair.

AI Credits keep Storyblok fast, fair, and flexible for everyone.

In late November 2025, we will introduce AI credits across all plans. This won’t change your current experience, as your plan will include an allocation that matches your typical AI usage today.

On January 1st, 2026, we’ll expand what’s possible by adding additional usage possibilities to ensure greater flexibility for your content operations.

This new system gives you more control, transparency, and flexibility over your AI usage—so you can focus on creating, not managing limits. At the same time, we’re introducing Gemini, a new AI provider alongside OpenAI, giving you more options to power your content. Here’s everything you need to know about AI Credits, usage, and Gemini access.

What Are AI Credits?

AI Credits are a monthly allowance for using Storyblok’s AI features.

Each plan comes with a base AI credit allowance. You can track usage directly in AI Settings. Credits reset monthly (calendar month), and unused credits do not roll over.

If you regularly use AI for multiple languages, automation, or large-scale projects, you can easily extend your allowance with additional credits — all visible and managed directly in your dashboard. No hidden fees. No surprises.

How many AI Credits do I get?

Here’s a quick overview of AI credits and features allocations per plan:

What Uses Credits?

AI Credits measure how much you use Storyblok’s AI-powered features — like translations, content generation, SEO improvements, and more.

Here's a breakdown of which AI features are included in each plan:

When You Reach Your Limits

Growth, Growth+:

• Exceed your base credits? Additional packs are automatically charged up to your plan’s maximum.
• Once the maximum is reached, AI features pause and reactivate automatically the next month.
• Notifications are sent at 80%, 100%, and maximum usage.

Premium, Elite:

• AI credits are part of your annual contract quota.
• Additional credits require a contract amendment through your Customer Success Manager.
• AI features remain restricted until new credits are approved.

Starter:

• Users can increase their AI credits by upgrading their plan in the subscription settings.

Gemini: Your New AI Option

Storyblok now supports Gemini models as an alternative AI provider. This introduces a new sub-processor, so consent and communication requirements differ by plan type:

Growth, Growth+:

• Gemini becomes available after accepting updated AI Terms and Conditions (opens in a new window).
• Consent is logged automatically when enabling AI features.
• During the notice period, users can choose to:
  1. Accept terms and use Gemini
  2. Disable AI
  3. Continue using OpenAI only

Premium, Elite:

• Gemini requires explicit consent via contract amendment.
• New organizations can include consent directly in their contracts for immediate access.

Starter:

• Users can access Gemini by upgrading their plan in the subscription settings.

Why We’re Making This Change

We want to make AI sustainable — for you and for us.
The cost of high-performance AI infrastructure has grown significantly. Rather than raising subscription prices for everyone, we’ve chosen a usage-based model that ensures you only pay for what you actually use.

AI Credits give you:

• Transparency: you’ll always know how credits are spent
• Flexibility: add more only when you need them
• Predictability: clear limits, no surprise bills
• Choice: between AI providers and feature sets

This approach keeps your base subscription stable, while still giving you access to cutting-edge AI technology.